Subscription box terms & conditions

THIS IS A SUBSCRIPTION SERVICE, YOU’LL BE CHARGED MONTHLY FOR THE DURATION OF YOUR SUBSCRIPTION FOR THE PRICE OF YOUR BOX AND SHIPPING EVERY MONTH UNTIL YOU CANCEL. YOU CAN CANCEL ANYTIME BY EMAILING SHELLEY@FRILLSANDFROTH.COM FROM THE EMAIL ADDRESS YOU SIGNED UP WITH. CANCELLATIONS REQUIRED AT LEAST 15 DAYS BEFORE YOUR NEXT PAYMENT IS DUE TO GO OUT. TO CANCEL YOUR SUBSCRIPTION FOR THE FOLLOWING MONTH ONWARD.

ONCE YOU’VE PAID YOUR FIRST SUBSCRIPTION INSTALLMENT YOUR FIRST SUBSCRIPTION BOX WILL BE SHIPPED ON THE 7TH OF THE MONTH IF PAID BETWEEN THE 1ST AND THE 7TH, OR WITHIN 2 WORKING DAYS IF AFTER THE 7TH.

OCCASIONALLY WE WILL OFFER SLOTS FOR PREORDERS FORTHE FOLLOWING MONTH IF THE CURRENT MONTHS BOX HAS SOLD OUT, THIS WILL BE CLEARLY STATED IN THE DESCRIPTION. THE PAYMENT WILL THEN BE TAKEN THAT DAY AND WILL BE SHIPPED ON THE 7TH OF THE FOLLOWING MONTH 

EACH BOX THEREAFTER WILL BE SHIPPED TO YOU ON THE 7TH OF EACH MONTH (IF THE 7TH FALLS ON A WEEKEND OR A BANKHOLIDAY, IT WILL BE POSTED THE NEXT WORKING DAY)

YOUR FIRST PAYMENT WILL GO OUT ON THE DAY YOU SIGN UP.

FOR EXAMPLE IF YOU PURCHASE A SUBSCRIPTION PARCEL ON THE 20TH JANUARY, YOU WILL BE CHARGED ON THE 20TH JANUARY AND YOUR FIRST PARCEL WILL BE SENT OUT ON THE 22ND JANUARY,  FOR THE FOLLOWING MONTH, YOUR NEXT PAYMENT WOULD BE TAKEN ON THE 1ST FEBRUARY. YOUR SECOND PARCEL WOULD BE DISPATCHED ON THE 7TH FEBRUARY.

YOU WILL NOT RECEIVE THE SAME FABRIC DESIGN IN THE SAME COLOURWAY TWICE, YOU WILL NOT REVCIEVE A DUPLICATE 'EXTRA GIFT'  WITHIN A 12 MONTH PERIOD.

FRILLS AND FROTH RESERVES THE RIGHT TO INCREASE THE PRICE OF THE PARCEL, OR INCREASE POSTAGE COSTS PER MONTH, WE WILL WRITE TO YOU TO LET YOU KNOW IF THIS IS GOING TO HAPPEN.

PARCELS WILL BE SHIPPED ROYAL MAIL FIRST CLASS.

YOU WILL BE SENT AN EMAIL WHEN YOUR PARCEL HAS BEEN DISPATCHED.

SUBSCRIPTION BOXES ARE NON REFUNDABLE AND ITEMS CANNOT BE SWAPPED.

FRILLS AND FROTH RESERVES THE RIGHT TO SUBSTITUTE PRODUCTS WITHIN BOXES AND THE IMAGES OF PRODUCT BUNDLES ADVERTISED ARE EXAMPLES ONLY.

PARCELS WILL BE SENT TO THE ADDRESS PROVIDED AT SIGNING UP TO THE SUBSCRIPTION SERVICE, IF YOU WISH TO CHANGE THE SHIPPING ADDRESS PLEASE EMAIL SHELLEY@FRILLSANDFROTH.COM 

 

UPDATED OCTOBER 2021